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 on
all orders nationwide!
We pay
for your shipping on all orders in the continental United States. All of our packages
are shipped via USPS (the post office) First Class Mail and USPS Priority mail.
This shipping service provides tracking updates on orders nationwide; however,
it does not provide tracking updates for international orders. We do not charge
our customers handling fees.
When can I expect
my items to arrive?
Shipping in the
Continental
United States usually takes up to one week to receive.
International
shipping
can take anywhere from 1 week to 3 weeks to receive,
depending on international customs.
What if my items
have not arrived after the expected time period?
1. You must allow enough time
for the carrier to deliver your package. In the case of the USPS, it can take up
to one week for national order and 3 weeks for international orders. Please
wait the required amount of time before notifying us of an undelivered package.
2. You must notify us by email
if your package has not arrived, or if you received damaged merchandise.
Can you use a
different Shipping method?
We can always ship your items using your preferred shipping carrier. Please note
that: Any other shipping method besides USPS First Class mail (small packages),
USPS Priority mail (large packages) and USPS International First Class Mail,
will require you to pay for the entire shipping costs. If you would like to have
your items shipped using another service, please email us with your request.
Guaranteed
Delivery!
We guarantee that
your package will be delivered to the address you provided to us. If your
package is lost by the carrier, we'll replace it for FREE.
Every package we send has a USPS delivery confirmation number. This is our
proof of delivery. If your package is lost, and the carrier cannot give us
confirmation of delivery, we will send you a replacement of your order at no
cost to you. |
